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Never Underestimate The Importance of BI User Training

When I present on the topic of business intelligence failure, one theme that often comes up is inadequate user training. What’s fascinating to me is that everybody usually agrees, slightly wistfully, that there hasn’t been enough training done, often citing time pressures or budget constraints. But most seem to shrug their shoulders and say “that’s […]

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Sales Trends Using Data Discovery to Increase Holiday Sales

Using Data Discovery to Increase Holiday Sales

Up to half of a retailer’s annual profits and 20%-to-40% of a retailer’s annual revenues can be generated between the months of November and December, according to the National Retail Federation. Meanwhile, other service-related businesses such as restaurants, travel agencies, and caterers are also highly dependent upon sales that are generated during the holiday shopping period. The NRF […]

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The Peril of Analytics (Cartoon)

Analytics has always been dangerous for a certain type of middle-manager… Note: feel free to use this and my other cartoons in your presentations/blogs, etc, but please keep the “timoelliott.com” text, and I always love hearing how people are using them, so please drop me a line if you do. Share and Enjoy • Facebook […]

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Post Holiday Sale 300x209 How Data Discovery Can Help Entice Holiday Shoppers on the Fence

How Data Discovery Can Help Entice Holiday Shoppers on the Fence

One of the biggest challenges retailers face during the holiday shopping season is a trap of their own making. Many customers have become accustomed to receiving steep discounts on certain pivotal shopping days. This is particularly true with Gray Thursday, Black Friday, Cyber Monday, and Mobile Tuesday. As Jack Aaronson notes in a blog post […]

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Big Data, Mobility and Predictive Analysis… What Are the Possibilities?

What do the latest technology trends of big data, mobility, and analytics mean to your business and to your customers? A quick glance opens up a Pandora’s box of new business challenges. Today, more than one billion people are engaged in social networks. The general public has the power to instantly make or break brands, […]

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customer experience Data Discovery Boosts Customer Experience, Drives Sales

Data Discovery Boosts Customer Experience, Drives Sales

Which retailer won the battle for Black Friday sales this year? Walmart came out on top, according to Citigroup retail analyst Deborah Weinsberg, who rates multiple large retailers on their Black Friday performances. In addition to opening earlier this year, Weinsberg lauds Walmart for its one-hour guarantee on popular items, as well as providing online-only […]

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holiday 150x150 Data Analysis Helps Offset Holiday Shopping Volatility

Data Analysis Helps Offset Holiday Shopping Volatility

Black Friday retail sales online has topped $1 billion this year for the first time ever, with online spending trending way ahead of the retail industry’s predictions for the holiday season, according to data research firm ComScore Inc. ComScore expects online retail spending to increase 17% through the whole holiday season, ahead of the retail industry’s […]

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SAP Mobile Platform – “Apple of the Enterprise”

Recently, Sanjay Poonen wrote a blog about his vision for mobility, and COMPUTERWORLD published a related article, “SAP Aims to be the Apple of Enterprise Mobility”. To see how we can turn these visions into reality, I’m going to delve one level deeper and focus on the SAP Mobile Platform, especially for business-to-employee (B2E) apps. […]

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Scrooge Didn’t Believe in Sentiment Analysis Either

I mentioned Ebenezer Scrooge, Charles Dickens’ fictional financier from A Christmas Carol, in a previous post on the importance of using new leading (rather than lagging) sources of data to improve company performance. Famously cold-hearted, tight-fisted and greedy, it’s a fair bet Scrooge didn’t care much about sentiment analysis. But social media analytics – mining social networks […]

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360 150x150 Using Data Analysis to Gain a 360 Degree View of Holiday Shoppers

Using Data Analysis to Gain a 360-Degree View of Holiday Shoppers

It’s difficult to predict with any degree of certainty how consumers will behave over the holiday shopping period or at any time, for that matter. Consumers have different needs and preferences – needs and preferences that constantly change over time or as a result of shifting circumstances (employment status, recent out-of-pocket medical expenses, etc.). As Anthony Ginn […]

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